Product information
Questions about the app experience, product information, or general product introduction can be directed to support.
Help desk
A simple route for product and privacy questions.
For questions about Préstamo Rápido Sol or your application, please contact us through our official support email.
Privacy reference
The privacy policy is linked from the navigation, footer support area, and this page for easy access.
Account context
When writing to support, include relevant product context so the service team can understand the request efficiently.
Quick answers
Useful notes before contacting support.
Is this website available in English and Spanish?
Yes. Use the language control in the navigation to switch website text between English and Spanish.
Where can I read privacy information?
Use the privacy link in the navigation or support card to open the official privacy policy.
Which contact route should I use?
The official support route shown here is email.
Which devices are supported?
A recent Android or iOS version is recommended for smoother form entry, secure browser behavior, and reliable account status viewing.
What information may be needed for a request?
A request may ask for identity basics, contact details, employment or income context, and other information needed to review the profile.
What loan amounts are available?
The product information presents example ranges from PEN 300 to PEN 5,000. Actual availability depends on review results and applicable requirements.
How fast is the review experience?
Preliminary review may begin within approximately 10 minutes after the required information has been submitted.
How is my personal information protected?
Data is handled through structured request fields and privacy policy guidance. Visitors can read the official privacy policy from the navigation or support card.